Hi, I'm Nate Walters

UX Researcher & Designer

About Me

I’m a researcher and designer with over seven years of experience in human-centered design. I’ve led projects to improve digital identity systems, helped launch an enterprise-wide Voice of the Customer platform, and brought service design thinking to appointment-based Social Security services. Whether I’m building something from scratch or refining a complex system, I focus on making things clearer, more accessible, and more useful. I believe inclusive design isn’t optional—it’s essential. I work to ensure every solution supports a full range of users, without leaving anyone behind. My background in human factors helps me turn real user needs into smart, practical design decisions. Now, I’m excited to bring that experience into industry and work on products that blend usability, creativity, and impact.

Download UX Resume - Research and Design
Download CX Resume - Strategy and Service Design

Selected Work

My UX Process

Empathize

Brainstorming with sticky notes

Conduct interview to learn from users.

Define

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Clarify user needs and project goals.

Ideate

Brainstorming with sticky notes

Brainstorm creative solutions and concepts.

Prototype

Brainstorming with sticky notes

Build interactive models for testing ideas.

Test

Brainstorming with sticky notes

Validate solutions with real users and iterate.

Contact

LinkedIn